Carretera a Barra de Navidad km 7.5, Torre 6, Zona Hotelera Sur, 48390 Puerto Vallarta, Jal., Mexico
Phone:+52 322 176 0710
My Rating: 89%
Price Rating: $$$$$
Summary of Stay: I spent four blissful nights here at this Mexican Oasis which boasts the AAA 5 Diamond Award. The hotel opened in 2015 and has been a magnet for celebrities and the well traveled. Just ten minutes from the hustle and excitement of Puerto Vallarta is the Hotel Mousai. Mousai is part of the larger Garza Blanca Preserve Resort complex and therefore have access to extended amenities. The Hotel Mousai has a total of 62 rooms - all with stunning ocean views, private plunge pools/jacuzzis on their balconies, impressive finishings and spacious suites. The hotel has all the basics including 24 hour room service, concierge, valet, etc but also a doctor on call 24 hours, tennis/squash/basketball courts, world class spa, cigar lounge, gym with a personal trainer and the most impressive infinity pool in the area. Hotel guests have access to a VIP beach area at Garza Blanca resort which staff will arrange a golf cart to get you to and from. Each hotel suite has an iPad which controls lighting, temperature, and the television - but it also goes a step further and allows guests to order room service, excursions, make dinner reservations, and much more. The rooms are beautiful appointed with dramatic bathrooms with backlight orange onyx, impressive amounts of closet space, comfortable sitting room, and a bed that will be hard to get out of in the morning. The oversized balcony comes with a hammock, sofa, chaise and your private pool/jacuzzi. Each morning I had my room service breakfast out on the balcony overlooking the turquoise ocean. Also lots of little touches along the way as well including ‘welcome’ chocolates, beach bag with flip flops and towels, high quality robes, and generous toiletries.
Another thing that stands out at this hotel is the friendliness of the staff. Because of the properties small room count, you’ll be instantly greeted by name and with a genuine smile. The staff really do try to get to know their guests and at the poolside lounge, the waitress knew my order and it was promptly served to me. Touches like this go a long way.
Another benefit of this hotel is the fact that they do both all-inclusive and european plans. Both obviously have their advantage but in a resort town like Puerto Vallarta it is nice to be able to have a choice for what works best for your needs. While I did not dine at Hiroshi, I heard other guests rave about their food.
Highlight of the Hotel: The Rooftop infinity pool is reason enough to visit this property. It is a balance of relaxing, hip and sexy. The all white furniture is a striking contrast to the beautiful royal blue pool and ocean. In the mornings the pool is quiet and on 2 occasions had the area all to myself. As the afternoon approaches, the pool bar hosts live musicians and the chairs begin to fill up with sexy globetrotters who drink tropical blended drinks and soak up the scorching sun. By evening, the vibe becomes very hip with chic lighting and loungey music. Guests will huddle around the bar socializing with the bartenders or find a quiet corner for a romantic cocktail. It really is the jewel of the hotel.
Highlight of the Stay: The Spa at Hotel Mousai really is impressive. I had a few massages and a pedicure at the spa. The space is pure nirvana and especially perfect for couples. They have a hydra-therapy circuit which I did twice and it really does leave you feeling relaxed and refreshed. Both massages I had were incredible and the treatment rooms are all different and special. My room had a floor to ceiling windows overlooking the ocean. One treatment room for couples even has a romantic jacuzzi with an unparalleled view of Los Arcos.
Drawbacks: My stay was nearly perfect. If you’re looking to be in the middle of all the action, Hotel Mousai is not. It is about an $8US tax ride into the heart of Puerto Vallarta. However, the quiet and relaxing nature at the hotel was the very reason I came. Besides that, I only received turn-down service twice out of the 4 nights.